RM said this about HSBC credit cards: “Looks like Black November for HSBC card holders. On Nov 13 2008 I also received a change of terms stating that my rate was going to increase from 8.24 to 14.99 effective Jan 2009. I have never been late on a payment on any debt in […]
IB in New York said: “I just received a notice in the mail that effective 1/2/09, my interest rate on my HSBC Credit Card will be going up. I have made double and triple payments, and always on time. The customer service representative was rude and told me that everyone’s rates are going up. […]
MR in North Carolina said: “I purchased a jet ski with an introductory apr of 6.99%. I was late on only 1 payment. Here it is two years later and my apr has jumped to 18.99%. My payments have gone from $152/month to $330/month. To be honest, when I purchased the jet ski, […]
VR in Florida said: “I just received a notice of an interest rate increase of about 3% on my HSBC card after they jacked it up last year when I requested a reduced rate. (They said “NO”) I have made all payments on time for the past 5 years and make most payments […]
EI in Oklahoma said: “I received a phone call from HSBC account collections regarding my overdue balance on a Best Buy Credit Card. I explained to the caller that I was not the person, they had the wrong person, as although the last name was the same, the first name was not the […]
RN in Virginia said: “I wish I had seen your report before I used my debit card on-line to buy from northern tools. I ordered a light on 10/18/2008 the purchase amount was automatically deducted from my acct at that time. On 10/24/2008 my item was shipped. I checked my account and found […]
MY in Maryland said: “I pulled my credit report and there seems to be an error. I am showing this account as an “Adverse Account” due to charge off/collections and closed in 5/2008. This account is still very much active and my payment is always paid in full and on time. This is damaging […]
CH in wisconsin said: “After having a GM (HSBC) credit card and several “store” cards that were carried by HSBC for a number of years. They pulled their late payment scam on one of my store cards and then tried to blame the post office for losing my payment. After paying off the store […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.