NM in Tennessee said: “When I decided to purchase a couple of four wheelers and later a street bike, I never dreamed my loan would end up being a “credit card” loan through HSBC. Several years ago my parents had a loan through HSBC and it was a total nightmare for them. That […]
RM said this about HSBC credit cards: “Looks like Black November for HSBC card holders. On Nov 13 2008 I also received a change of terms stating that my rate was going to increase from 8.24 to 14.99 effective Jan 2009. I have never been late on a payment on any debt in […]
MY in Maryland said: “I pulled my credit report and there seems to be an error. I am showing this account as an “Adverse Account” due to charge off/collections and closed in 5/2008. This account is still very much active and my payment is always paid in full and on time. This is damaging […]
DH in California said: “Here are three different bad experiences with the Best Buy credit card, serviced by HSBC Retail Services:
1. I made a purchase at Best Buy with a promotional “same-as-cash” three-month no-interest plan. This plan was due to expire on a Friday. I attempted to make the payment online the day before […]
AC in Ohio said: “Like others I too, signed up for account secure when I received my cards. However, when I became unemployed because of downsizing, and called to activate my benefits, I was told by HSBC that I did not work enough hours. I found out in the application process to activate my […]
TP in Ohio said: “We have been customers in good standing with our GM card since 03/02. We had one late payment and our interest rate jumped from 14.9% to 32% PLUS a $39 late fee. We called and asked for some leniency. We were told no, and that our rate […]
AA in Madhya Pradesh said: “I paid $45.43 on 24th may 2008 and after adding coversion ratesof 3.5 % the amount comes to Rs1996.89 according to HSBC. I paid this amount of $45.43 two times (24th & 25th May 2008) & had to cancel it twice (both on 25th May 2008). On […]
WG in oregon said: “HSBC has been collection menions have been hounding me for weeks for payment on a fraudlent credit card account that was created from my stolen identity. I have filed a complaint with the County Sheriff’s Office where I reside and provided the case # to HSBC. Their fraud department agreed […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.