HSBC Horror Stories

MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018

RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]

JB in Arizona said: “I did not receive a bill from HSBC Finance for 4 months and did not realize it because I pay so many cards a month. One day i get a email from them saying I am over my limit, so i call right away and confirm my address and […]

SK in Kentucky said: “Here is a copy of our 5th and most recent letter we sent last week to Beneficial/HSBC. We got the wording from another watchdog site and the HUD website:

Dear Beneficial/HSBC;
This is a “Qualified Written Request” under Section 6 of the Real Estate Settlement Procedures Act (RESPA). We are writing to […]

TT in Georgia said: “All started when I signed up for a “Northern Tool” account due to a significant discount on a large purchase. The 1 year same as cash deal was fine and the full payment was received on time.

Later I had to put a small purchase on the charge card since […]

WG in oregon said: “HSBC has been collection menions have been hounding me for weeks for payment on a fraudlent credit card account that was created from my stolen identity. I have filed a complaint with the County Sheriff’s Office where I reside and provided the case # to HSBC. Their fraud department agreed […]

DL in Minnesota said: ” I have been dealing with this for years. Had 2 HSBC accounts. Best Buy and Galyns. When I moved and called to change my address they did not… I called multiple times over months. They sent my bills to atleast 4 addresses that I […]

AM in California said: “copy of email I sent to HSBC… Beware people, Ochard Bank is a disgrace to this country…
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May 7, 2008 (almost a year after I closed my account with you, I suddenly receive a bill…)

Customer Service:
I paid my credit card in full last July. I sent you two cancellation […]

FD in Idaho said: “I had a credit card with HSBC that in no way, unless I was at my mailbox the day the bill arrived and sent payment the next day, would be received in time to avoid late charges and interest. After 4 months, I cancelled and paid the card in […]