DY in New York said: “I’ve been a GMCARD (HSBC) customer for 8 years and had a nice 7.9% interest rate on my credit card, but after being late 1 day while I was in the hospital they raised my rate to 30.99%. I called and they refused to even consider lowering it, […]
PS in California said: “My credit card limit is $300. I used my card for a $20 purchase, which because of the $13.76 finance charge went overlimit. I called to make a phone payment being told what I was paying was ok, not letting me know I was over limit, I would […]
KS in Arizona said: “Well I seem to be in the same situation a lot of people seem to be in. In 2006 I bought a Yamaha Rhino from a dealership in Phoenix by the name of “Ride Now” which after the fact I found out has a nasty reputation, and should be […]
CG toldus: “I received a letter in the mail from HSBC. Usually I don’t open letters from strange banks. Although this time I did open it to find that HSBC claims that I owe the annual credit card fee. I took this as strange and a little infringing on my personal rights since I […]
BT in Maryland said: “I haven’t used my HSBC credit card since September of 2007 as far as I can remember. Sometime early this year, I received two new set of HSBC credit cards for me and my wife with different account numbers. I was told that there was some information compromised […]
JE in Tennessee sais via email: “I am a very recent former employee. Former by choice. Here is the true CURRENT Beneficial story.
Every day account executives start calling folks at home or work from 5pm to 8pm. The numbers could be current HFC/Beneficial clients or HSBC affiliates.
When someone answers […]
The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]
JR in Minnesota says: “Beware, Direct Merchants Bank credit cards are also backed by HSBC. HSBC also shows Finance Charges as new purchases after upping the APR to 29.99 percent. Will avoid ALL merchants and banks that use HSBC in any way. Suggest you do too.”
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
