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HSBC Merchant rated D+ by Better Business Bureau

Today we acquired a copy of the BBB report for HSBC Merchant Musician’s Friend. It does not look good, but all of it cannot be blamed on HSBC in any way, shape, or form. (Part of it probably can) Personally I go to the Musician’s Friend factory outlet store in Kansas City, […]

HSBC payment missing but check was cashed

DL in Virginia said: “I mailed my October payment by check to HSBC Mortgage Services Sept. 29, 2008. The payment posted to my checking account Oct. 9, 2008. Today is Nov. 3, 2008 and still October’s payment has not been credited to my HSBC mortgage account. HSBC’s customer service has been calling me frequently […]

Lost mortgage due to HSBC Best Buy account errors

TB in Michigan said: “Lost mortgage due to HSBC-BEST BUY credit report. They refuse to correct error. Problem first appeared in 9/08 credit report. Called HSBC, was told they would correct but they never did anything but LIE. Now they indicate my account was placed for collection in 2005! THIS IS […]

Suprime loan given to prime borrower by HSBC

MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018

RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]

HSBC credit card wide open to fraud

RB in Oregon said: “HSBC/RC on credit report - What an ordeal to try to sort thru their maze of phone numbers and misinformation. Then HSBC blames the credit bureau reporting agency. They cannot locate two of the three accounts that are listed on my credit report and show the one account […]

HSBC account secure complaint and minimum hours worked

AC in Ohio said: “Like others I too, signed up for account secure when I received my cards. However, when I became unemployed because of downsizing, and called to activate my benefits, I was told by HSBC that I did not work enough hours. I found out in the application process to activate my […]

Best Buy late fees not removed as told by HSBC

IM in Georgia said: “Best Buy account, 2 days I had a two day late payment in January 2008. I was attached late fees for 3 mos. after being told they would be removed. I had $39.00 month fees for 4 mos. before I realized it. I was reported […]

Identity theft reported but HSBC lets harassment continue

WG in oregon said: “HSBC has been collection menions have been hounding me for weeks for payment on a fraudlent credit card account that was created from my stolen identity. I have filed a complaint with the County Sheriff’s Office where I reside and provided the case # to HSBC. Their fraud department agreed […]