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HSBC sends replacement card to people perpetrating fraud

SB in New Jersey said: “In 2008, HSBC contacted me about someone trying to purchase three $500 gift cards using my Best Buy account number.

They canceled my card & were going to send me a new card under a new account. Meanwhile, I had to contact the FTC, sign an affidavit, file a […]

HSBC threats continue in Nebraska

AG in Nebraska said: “So far HSBC has called our house 10 times a day and night. Right up until 10pm. They have begun to threaten repossession of my motorcycle. They lowered my wife’s credit card limit which put us over the limit…Jeezus will they ever stop harassing us? We made a deal with […]

HSBC rejects $2 payoff with software programming

JT in North Dakota said: “Be careful when paying your credit card bill online. I had a balance of only $2. The system would not allow me to pay that small of an amount online. I used their electronic messaging system to get clarification. I was not allowed to pay an overage to meet […]

HSBC hurts Iraq veteran as FICO score drops

WJ in California said: “On 8/2008 I sent a payment of $927.00 after coming back from Iraq, thus paying off my account and leaving it at zero balance. When I last checked my credit report, I found that HSBC reported that I was over 60 days delinquent. After verifying that I didn’t […]

More GM card complaints haunt HSBC

SA in Michigan said: “I have excellent credit and have had my GM card account for 10 years. My credit limit was $6500 until yesterday when I received a letter from HSBC stating that due to inactivity, my account credit limit was being reduced to $300. What a joke. I haven’t […]

Had HSBC account for 15 years, closed for inactivity

DJ in Minnesota said: “I had an HSBC account for 15 years, never made a late payment SO they closed it for “inactivity”. This puts a huge hole in my credit report. I paid off the $10,000 balance exactly 1 year before they closed it. This was my oldest account and […]

GM Card at 30 percent, closed account instead

KC in Vermont said: “Like many others, I found my GM Card interest rate hiked up to over 30% by HSBC. It was either because I had gone over my credit limit (once only) or because they just found an excuse by checking my credit (which was the official explanation). The one […]

GM card at 31 percent pushes risk of foreclosure

JW in Pennsylvania said: “I have had a HSBC GM flex card for about a year and a half now. I used it for a big purchase and have only used it once since (I didnt even have the actual card activated until a few months ago). That was when I noticed […]