HSBC Horror Stories

ME in Oregon said: “HSBC Business Solutions / Costco has “lost” my payment this month 10/2008. Household Bank in 2007 took 11 days to post my payment trying to cause a late fee. I have never had this problem ever before with any other company. Now I just found out that HSBC (Costco card) […]

ME in California said: “A notice entitled “Important changes to your cardholder agrement…” arrived with my most recent Costco bill (Retail Services, aka HSBC), with changes to be effective on or after 2/29/08. The changes are to the FINANCE CHARGES section (Section 7) of the agreement. I can’t find my old agreement in order […]

PD in Wisconsin reports: “Beneficial / HSBC Finance Corp., is a major player in the credit industry and provider of predatory loans such as live-check loans which are mailed, unsolicited, to customers with bad credit. The customer, simply by cashing it, takes out a poorly advised loan at an outrageous rate. I […]

SN in California says: “HRS Card / HSBC services my Costco account, and in an attempt to keep the card active, after one year of paying cash at Costco, I recently made a purchase for $255 using my credit card. I have always paid my bills through the mail, as I prefer a ‘paper […]

JB in Illinois says:  “HRS, the issue of Costco credit cards, waits many days after statements cycle to mail out statements.  They require payment in 15 days which, with time factored in for mailing, means consumers must pay within 5-7 days.  Then, they take up to 10 days to process the payment and, in the […]

LE in Washington says:  “I too am not able to pay my Costco (HSBC) Credit card payment as they state I can at their website.”

Editor’s note:  When the online payment website does not work a payment is mailed.  As often as not the payment is credited late, resulting in more charges.  Scam, technical difficulty, or […]