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HSBC Finance has difficulty with change of address

CW in Arizona said: “Lord above, are these HSBC people dense! I got a Best Buy card about ten years ago. Everything was fine until I moved five years ago. For eight months I kept telling them to change my address. When they finally did, they did not put the apartment number. Repeated efforts […]

Advocates submit 212 HSBC complaints to investigators for 2007

The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]

HSBC Forgets To Send Bill For Interest Free Promo End

DR reported this to us:  “I did not receive a bill towards the end of my “no interest payment” plan.  I then called to find out if I could pay online to avoid late penalties.  I was given the wrong web address to further my frustrations.  I’m still trying to get a correct web address […]