JC in Washington said: “In August 2008, I had not received a statement, on August 24 I called HSBC to find out why, I was told the statement was sent. I asked what address she told me 2615 xxxx, I told her that was incorrect it is 12615. She told me my payment was […]
CW in Arizona said: “Lord above, are these HSBC people dense! I got a Best Buy card about ten years ago. Everything was fine until I moved five years ago. For eight months I kept telling them to change my address. When they finally did, they did not put the apartment number. Repeated efforts […]
WG in oregon said: “HSBC has been collection menions have been hounding me for weeks for payment on a fraudlent credit card account that was created from my stolen identity. I have filed a complaint with the County Sheriff’s Office where I reside and provided the case # to HSBC. Their fraud department agreed […]
DL in Minnesota said: ” I have been dealing with this for years. Had 2 HSBC accounts. Best Buy and Galyns. When I moved and called to change my address they did not… I called multiple times over months. They sent my bills to atleast 4 addresses that I […]
NL in Wisconsin said: “If I was to give advice to anyone with a HSBC card… GET RID OF THE DAMN THING!! Well there is the point that I am going to try to put across. I used to work for Younkers about 2 years ago. When I was hired they automatically signed me […]
RR in Texas said: “Having problems contacting HSBC in 2003 my account was late. After finally contacting them and paying my account in full I was told there would be no negative reporting on my credit report and that my account was going to be closed. That was 5 years ago and those […]
RP in Florida asks: “I have been with HSBC for 2 years and never was late on paying my bills, I get a letter that due to my credit score they are raising my percentage rate up to 29.49%. How can they change it so drastically and get away with this and how can […]
The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
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