AC in Montana said: “We have been receiving very confusing bills from our purchase from Furniture Row in 2005. We were originally told that our delivery cost would be rolled in to the balance. We found out on August 26, that we owed over 150.00 in finance charges as that bill was past […]
RM said this about HSBC credit cards: “Looks like Black November for HSBC card holders. On Nov 13 2008 I also received a change of terms stating that my rate was going to increase from 8.24 to 14.99 effective Jan 2009. I have never been late on a payment on any debt in […]
PL in New Mexico said: “While stationed in Utah Feb 2007 my wife and I purchased two Suzuki ATV’s they were financed through HSBC Suzuki. We thought everything was fine until in June 2007 I received a phone call stating I owed $298.00 for late fees. I asked how could my payments be late […]
EI in Oklahoma said: “I received a phone call from HSBC account collections regarding my overdue balance on a Best Buy Credit Card. I explained to the caller that I was not the person, they had the wrong person, as although the last name was the same, the first name was not the […]
MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018
RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]
RN in Minnesota sent the following analysis: “I tried to open a HSBC direct savings account for $25,000.00 On July 1st I filled out an application online and submitted it. On July 8 two small deposits were made to may account by HSBC. I received an email on July 10th from them which […]
VH in Oregon said: “I am frustrated…I have received paperwork from a HSBC subsidiary mortgage company called Solstice Capital that has fradulent information about me on it. I tried to contact Solstice and their answer was to offer to take me off their mailing list but there was nothing they could/would do to […]
DB in Wisconsin sent this question: “I am employed with First American Funding in Columbus, Wisconsin. In the past, we have sent our trailing docs to you in Charlotte. What is the new address we should now be sending them to? Thank you in advance!”
Editor’s note: Try sending your question to the right […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
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