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HFC history in Australia

CB in Australia said: “I have only just become aware of the recent action against HFC in the UK, in relation to the selling of consumer insurance. I was wondering whether HFC was the company that operated in Australia as “HFC Financial Services” until the early 1990s. In the late 80s, Consumer […]

Advocates submit 212 HSBC complaints to investigators for 2007

The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]

The path to foreclosure included HSBC’s Beneficial

Some lenders want borrowers to pay Private Mortgage Insurance to insure the lender against losses if they don’t put 20 percent down. But their lender didn’t require that of the Pittses. Instead, Beneficial Mortgage, the company handling the first refinance of the house in 2000, sold the couple life and disability insurance, which aren’t […]

HFC and Beneficial Bait and Switch and How HSBC Makes It Work

JF in Pennsylvania sent this report, which we publish in both of our blogs: “How household Financial gets their mortgage customers and makes money? As you probably already know HFC/Beneficial send out live checks in the mail to thousands across the USA monthly. These range from anywhere from 5k, 7k, 10k. They are at […]

Five Agencies Will Watch HSBC Finance

The Federal Reserve Board released the final statement of federal regulatory agencies on subprime mortgage lending recently. The release was done on behalf of the Federal Reserve’s Board of Governors, the Office of the Comptroller of the Currency, the Federal Deposit Insurance Corporation, Office of Thrift Supervision, and the National Credit Union Administration (the Agencies.)

During […]

HSBC Consumer Annoyance Department

DA reports:  “I’ve been getting two to six calls a day from 800.446.1022.  When I finally tracked down the number through the 800 directory service, that number was listed as the HSBC Consumer Annoyance Department.  What’s that about?  Honesty if it is HSBC, but when were they honest?”

Editor’s Note:  800-446-1022 is from their telemarketing division. […]

Recap of Recently submitted HSBC Customer Horror Stories

Here are the most recent complaints about HSBC, as submitted to Household - HSBC Watch by customers from around the world. Complaints, some of which read like horror stories, are listed by title with a direct link to the submission:

HSBC Orchard Bank - Rep Claims No Affiliation
Customer Claims HSBC Holds Payments Until Late
Customer Claims Defamation […]