DV in Ohio said: “My daughter bought a laptop from Best Buy with the 2 year no finance charge and got a credit card but she did not sign up for any insurance. When the card came a month later and she called to activate it she repeatedly said no to any other […]
MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018
RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]
SD in Washington said: “Orchard Bank credit insurance consumer rip-off. I was high pressure sold this insurance when I got my master and visa cards last May. After getting approved for SSDI in record time, 6 months, I applied for debt cancellation. After going to 2 doctors, filling out several forms and […]
BCS in North Carolina said: “1. Prepayment penalties are written into a mortgage note, and can not be waived. They are part of a legal document. Even if a loan is sold, the note remains the same. There is no magic wand that makes it go away.
2. When the consumer can not prove […]
CB in Australia said: “I have only just become aware of the recent action against HFC in the UK, in relation to the selling of consumer insurance. I was wondering whether HFC was the company that operated in Australia as “HFC Financial Services” until the early 1990s. In the late 80s, Consumer […]
The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]
Some lenders want borrowers to pay Private Mortgage Insurance to insure the lender against losses if they don’t put 20 percent down. But their lender didn’t require that of the Pittses. Instead, Beneficial Mortgage, the company handling the first refinance of the house in 2000, sold the couple life and disability insurance, which aren’t […]
JF in Pennsylvania sent this report, which we publish in both of our blogs: “How household Financial gets their mortgage customers and makes money? As you probably already know HFC/Beneficial send out live checks in the mail to thousands across the USA monthly. These range from anywhere from 5k, 7k, 10k. They are at […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.