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1-800-395-2274, or how HSBC earns a black eye in America

DL in Maryland said: “I’ve recently been getting A LOT, and I mean A LOT of calls on my cell phone (no land line, I only use my cell) from the phone # 1-800-395-2274. When answered, I would get the computer “please wait for an important message” line…then it would either hang up, or, […]

More GM card complaints haunt HSBC

SA in Michigan said: “I have excellent credit and have had my GM card account for 10 years. My credit limit was $6500 until yesterday when I received a letter from HSBC stating that due to inactivity, my account credit limit was being reduced to $300. What a joke. I haven’t […]

Forward your calls back to HSBC suggests one person

TB in Rhode Island sends this suggestion: “There’s no doubt that HSBC is in blatant violation of both State, and Federal harassment laws. Keeping logs of all incoming calls is too time consuming, and frankly, doesn’t stop the calls. I have therefore taken a measure that worked for me, and if enough VICTIMS of […]

Mail your HSBC payments by priority mail in 2009

I propose a new initiative for HSBC customers, for the months of January, February, and March 2009. I call the initiative “Guidelines for paying HSBC in 2009” and it involves how to send your payments to HSBC in 2009 using priority mail and delivery confirmation. Please read this carefully and entirely!

First and foremost […]

Best Buy Consumer Electronics Store Financing Blasted

DJ in Florida says this about HSBC merchant Best Buy Stores, the consumer electronics giant: “Why does Best Buy use the horrific HSBC Nevada Household Finance credit card company to service its credit cards. These people are like mafia loan sharks! There are so many other better companies that could be used. […]

Beneficial Finance fails EZpay agreement - Another HSBC computer problem?

MW in Indiana said: “Aug 2008, Beneficial did not adhere to my EZpay agreement. They did not deduct my payment, stating there was a computer glitch. I was told, they can deduct the monthly payment anytime they want. I have gotten nowhere with the outsourced customer services representatives, or those located in the United […]

Idaho business sends HSBC complaint to watchdogs

FD in Idaho said: “Long story short..HSBC started by dating bills first of month, I would receive around the 15th at the earliest, a suggested mail in payment date of the 19th for a bill due the 30th. If I didnt mail by 19th, I was penalized for late payment even though I […]

HSBC Colorado mortgage looked at by Attorney General

TR in Colorado says: “I live in Colorado and unfortunately, I have a mortgage with Household (HSBC). In December of 2006, we were contacted and told that we had not made a payment on our mortgage since October. This of course, was completely false. As many of you know, using HSBC’s website to […]