HSBC Horror Stories

TB in South Dakota said: “HSBC ripped me off two years ago. I paid the account in full four months before the terms ended, I even called them before I made the payment to verify the payoff amount. Several months later HSBC started harrassing me saying that I owed them several thousand dollars. […]

RG in Arizona said: “Do not use HSBC for mortgages or refinancing unless you love to go through hell and lose money. I have investigations ongoing from state and federal agencies along with the better business bureau into the business practices of HSBC Bank, Mortgage Division. The complaint concerns two issues:
1.) Deceptively assuring customers […]

JC in Marylands said (redacted): “I am writing you to voice my opinion and concerns regarding my above referenced account. Also, by copy of this letter, I am bringing your business practices to the attention of my Senators, Benjamin L. Cardin and Barbara A. Mikulski. Your recent treatment of (me) my account […]

LW in California said: “I am applying for a refinance on my home. The bank alerted me that HSBC/RS was showing up on my credit report to the tune of $19,988. I have never heard of them and have never had an account with them. They work quite diligently to keep […]

The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]

The Federal Reserve Board released the final statement of federal regulatory agencies on subprime mortgage lending recently. The release was done on behalf of the Federal Reserve’s Board of Governors, the Office of the Comptroller of the Currency, the Federal Deposit Insurance Corporation, Office of Thrift Supervision, and the National Credit Union Administration (the Agencies.)

During […]