EI in Oklahoma said: “I received a phone call from HSBC account collections regarding my overdue balance on a Best Buy Credit Card. I explained to the caller that I was not the person, they had the wrong person, as although the last name was the same, the first name was not the […]
JG in Alsaka said: “We were unable to make payments to Sears for a balance of around $3000. Sears used a high power collections firm, Routh Crabtree to file suit against us and to avoid a judgement and subsequent garishment, etc. we agreed to payment terms with the collections firm for an amount nearly […]
TB in South Dakota said: “HSBC ripped me off two years ago. I paid the account in full four months before the terms ended, I even called them before I made the payment to verify the payoff amount. Several months later HSBC started harrassing me saying that I owed them several thousand dollars. […]
A former HSBC employee said: “I am withholding my initials and state because I am still trying to get monies owed to me by HSBC as part of my severance package. I have been an employee for over 20 years, starting with Beneficial back in the good old days when our only goal […]
The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]
RE reports on HSBC Australia: ” I recently missed 2 letters from HSBC demanding I pay cash into my account to service my overdraft of 1,100 pounds. I never received the first letter and once I saw the second letter I immediately paid 399 pounds into the account. In the meantime, I received another letter […]
DB sends a nice diary and report. Names have been changed to initials only. Read carefully: “I did have a Best Buy account that I used to purchase a computer– something like six months free interest, etc. The account was opened in 1997 and closed in 2001. The account was never used for anything other […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.