If you ever had an insurance claim that stalled and required a lawyer to get a payment that should have been automatic you know how customer service at HSBC Finance works. Although the company says they have a hardship program for mortgages and second mortgages, it is hard to access. Unsecured loans may […]
LM in Texas said: “We were told last year to sell our home or be foreclosed on, so we sold our home. We sold our home. The man we sold our home to talked with HFC and between the two of them, worked out a deal and our home was sold. Our home was […]
VW in Missouri said: “We refinanced our house a few years ago with Beneficial. They totally screwed up our loan. We own our business and used part of our equity in our house as collateral when we did the refinance. They let the other company slip in as the 1st lien. […]
MS in Texas says: “We purchased a LCD T.V. from Best Buy using a new Best Buy Card interest free promotion. At the time I think we were not made clear in what the sales associate whom was signing us up for the card; truly for what we signed. When my wife went to pay […]
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
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