DR in Virginia said: ” I have worked for HSBC Finance/Household Finance/Beneficial Finance for some time now. I have managed multiple Branch Offices and shared great success as an employee of this Company. In the time I have been with the Company, I have had first hand accounts that the culture in […]
DW in Pennsylvania said: “I did a refinance to close my Direct Merchants HSBC account, and the attorney that did the closing sent the check out to pay off this account. A week after being sent they called my attorney to see what to do with a check with a account number and my […]
GD in Alabama said: “I currently have a loan with HFC which I was told was at 17% when it was financed. This was a closed-end loan. Now they are telling me the only way to pay down the principal is to pay more than the payment amount. They take over 75% of my […]
CC in Maryland said: “I’ve had 2 HSBC accounts for several years. A year ago they began raising my interest rates up to 29% after I went slightly over my credit limit. I attempted to make large payments ($500-$750/month), began making them early, and they lumped the payments onto one statement, and charged me […]
CF in Connecticut sends a welcome, well written, detailed follow-up to his ongoing battle with HSBC:
“This another follow up to the on going battle with HSBC regarding my mortgage. AS I stated in earlier posts my loan has been found and verified to be in violation of Truth in Lending, RESPA and HOPA. HSBC has […]
CA in Canada said: “I recently called HSBC customer service because I was complaining about the past due amount of $97.00 which I don’t deserve. They didn’t send me the statement that I should be getting every month for 3 times. It’s a good thing that I was able to pay them on time […]
RR in Texas said: “Having problems contacting HSBC in 2003 my account was late. After finally contacting them and paying my account in full I was told there would be no negative reporting on my credit report and that my account was going to be closed. That was 5 years ago and those […]
CB in Georgia said: “I paid online for Davids Bridal which is through HSBC. They did not get my payment because according to my bank they did not send enough numbers to match my account number so the bank sent it back as account not found. HSBC told me it was for non sufficent […]
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
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