HSBC Horror Stories

RM said this about HSBC credit cards: “Looks like Black November for HSBC card holders. On Nov 13 2008 I also received a change of terms stating that my rate was going to increase from 8.24 to 14.99 effective Jan 2009. I have never been late on a payment on any debt in […]

SR in Maryland said: “Watch your bills closely from HSBC Direct Merchants Bank, Nevada. I noticed on my current bill that they had recorded my payment for the month as _0.00. I had sent them a payment, as I always do the same time each month, on the 5th. Then, I […]

MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018

RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]

DH in California said: “Here are three different bad experiences with the Best Buy credit card, serviced by HSBC Retail Services:

1. I made a purchase at Best Buy with a promotional “same-as-cash” three-month no-interest plan. This plan was due to expire on a Friday. I attempted to make the payment online the day before […]

AP in Georgia said: “The WORST thing I ever did in my life was to get involved with HSBC. Two years ago, I found myself unemployed. I had two mortgages on my home (the second was with HSBC). I put it on the market even BEFORE I fell behind on either mortgage payment. […]

CC in Maryland said: “I’ve had 2 HSBC accounts for several years. A year ago they began raising my interest rates up to 29% after I went slightly over my credit limit. I attempted to make large payments ($500-$750/month), began making them early, and they lumped the payments onto one statement, and charged me […]

CF in Connecticut sends a welcome, well written, detailed follow-up to his ongoing battle with HSBC:
“This another follow up to the on going battle with HSBC regarding my mortgage. AS I stated in earlier posts my loan has been found and verified to be in violation of Truth in Lending, RESPA and HOPA. HSBC has […]

CH in Ohio said: “My complaint is with HSBC Mortgage Services, Inc. they purchased my loan from my original lender. Because of their horrible customer service (I will get to that)… I chose to refinance, a week before my scheduled closing the new lender ran a last minute credit check and HSBC Mortgage […]