RH in Georgia said: “I closed a couple of accounts with ING recently to open accounts with another bank… My experience ..What a nightmare it has been trying to open an account at HSBC, “The friendly internet bank” I have spent 5 or 6 hours on the telephone.. 7 or 8 emails later they […]
LD in Arizona said: “I have an HFC second mortgage and a credit line which HSBC moved to Beneficial. I made a payment over the phone for both accounts, to the same customer service rep during the same call. One payment was credited properly. The other was denied for incorrect checking account information? How […]
CJ in California said: “In the month of April 2008 my nightmare started with the HSBC banking company. I sent them a simple fax giving them very clear instructions which the morons could not follow my instructions as follows: “Please send me ten thousand pounds converted to US dollars from my visa […]
MG in New York sent this report: “Opened a checking account at an HSBC branch near Rochester, NY. I had not made any transactions on the account. Noticed a withdraw on a statement. Went to the branch where I opened the account. The teller printed the transaction, which was filled out incorrectly, signature definitely […]
AB in Ohio said: “HSBC NV has made 22 requests for my credit history between July 2006 and Sept 2007. Who are they, why do they keep checking my credit history and why did they all of a sudden stop? I am trying to re-establish my credit after a (medical) bankruptcy and have […]
Name withheld by request:
“HSBC needs to BE GONE!
READY for this?
I went into a REAL HSBC BANK office. I had CASH to pay my HSBC credit card.
The teller WOULD NOT TAKE IT!
She made me go to the post office and get a MONEY ORDER!
I did it!
My payment was not credited for 5 days!
———–
Now that HSBC […]
CS in California said: “In late 2005 I had 3 Household accounts. Although we paid most of them on time we began using their online system to make payments that would be processed late incurring late fees. I then began using their automated payment system where they would deduct the proper monthly minimum from […]
JM in Virginia said: “I bought a powerwasher at Northern Tool and Supply. I am trying to get my business off the ground. I am paying my payments on time, like 1 week in advance, so I go online to pay but instead of paying regular it’s like they just leave the […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.