MB in Minnesota said: “First they hire someone from Mexico who quits and takes all info with him, like our ss#, bank # and had a hay day with it…… All they will do is say sorry, is there anything else we can do for you today??? Then we add another loan to add […]
TT in Georgia said: “All started when I signed up for a “Northern Tool” account due to a significant discount on a large purchase. The 1 year same as cash deal was fine and the full payment was received on time.
Later I had to put a small purchase on the charge card since […]
LM in Colorado said: “Someone who hardly speaks English has been calling my cell phone and leaving unintelligible messages marked URGENT. I have NEVER had a loan, or account with HSBC, and really resent them ’stealing’ my limited airtime with their unintelligible messages.”
RD in Missouri said: “Within the past week, I have received at least 4 separate calls from United Recovery Systems, on my cell phone. The calls came from various 800/888/866 numbers. I answered at least 2 of these calls and told the person they had the wrong number; I told them to […]
MM in California said: “I received a phone call touting the debt cancellation service. I agreed to review the service with the right to cancel and get a refund. I reviewed the material, signed the form saying I did not want the service, and mailed it back. They did not cancel or refund […]
DW in Illinois said: “I purchased a TV from Best Buy 18 months ago, interest-free. I have had such promo deals many times before with other companies. I never sign up for any kind of credit life insurance, debt cancellation of any kind. After four months I realized the balance was […]
TS in Texas said: “I just got off the phone about a late payment on my Bowflex. Not to mention after a year of paying 42.00 the payment went up to 100.00. Then i had four months of late payments that where never on my bill until it was over $300.00. When […]
AM in California said: “copy of email I sent to HSBC… Beware people, Ochard Bank is a disgrace to this country…
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May 7, 2008 (almost a year after I closed my account with you, I suddenly receive a bill…)
Customer Service:
I paid my credit card in full last July. I sent you two cancellation […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
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