RF in Illinois said: “I had an account for 8 years with HSBC. In August of 2007 I stopped receiving statements from them. I contacted them when I realized that the statements had stopped. When I tried to access my account they told me that I could not because I did not have the […]
TH in Georgia said: “I continue to be harrassed by HSBC and IDT Carmel about my $255 CC Debt. Due to late charges and misc. fees I continue to be harassed as much as 12 times a day. At times stemming from 7am until 11:52pm including weekends. The amount they want […]
JB in Pennsylvania said: “To make a long story short, I have (2) two accounts with HSBC. My Auto account is working out good, but the credit card account, that another story… I was paying the due amount posted, and was about $100 or so from my credit limit, HSBC took my payment, […]
CB in New York said: “My husband had an HSBC credit card. He was laid off for several months and we fell behind on payments. It was sold to Carmel Holdings who sold it to NCO Financial. I worked with them, paid them money I really couldn’t afford, and paid off the account in […]
SM in Colorado says: “In September 2006 my $500 limit credit card with HSBC was charged a $69 annual fee, three months before it should have been charged. I called to dispute the charge because it put me over my credit limit (I was not expecting the charge until December.) I called to have […]
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
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