HSBC Horror Stories

KC in Nebraska said: “We contacted HSBC (Solstice Capital) to discuss refinancing our loan. When we spoke to the loan officer she said they had a “no-risk” appraisal policy and we would get our money back if the loan did not go through. The value of our house has gone down and […]

PA in South Carolina said: :We too are victims of both HSBC and Solstice Capitol. Refinanced with HSBC in Sept. 2006. No appraisal was ever done yet it shows up on our good faith estimate along with an estimate of our property to be only $150,000 yet we were promised that we […]

DH in California said: “Here are three different bad experiences with the Best Buy credit card, serviced by HSBC Retail Services:

1. I made a purchase at Best Buy with a promotional “same-as-cash” three-month no-interest plan. This plan was due to expire on a Friday. I attempted to make the payment online the day before […]

RH in Georgia said: “I closed a couple of accounts with ING recently to open accounts with another bank… My experience ..What a nightmare it has been trying to open an account at HSBC, “The friendly internet bank” I have spent 5 or 6 hours on the telephone.. 7 or 8 emails later they […]

VH in Oregon said: “I am frustrated…I have received paperwork from a HSBC subsidiary mortgage company called Solstice Capital that has fradulent information about me on it. I tried to contact Solstice and their answer was to offer to take me off their mailing list but there was nothing they could/would do to […]

VS in Arizona said: “My husband and I recently received a letter from a Law Firm stating that our account that was owned by HSBC -Yamaha was sold to Fortis Capital. HSBC however, wrote our account as a charge off on our credit report for merchandise that was repossessed. When researching, Fortis Capital, we […]

BR in California said: “I am reading BUSINESSWEEK - Feb 18, 2008 edition - page 36 - regarding CREDIT CARD SECURITIES.

I quote “The consultancy Risk-Metrics recently analyzed 14 larges pools of credit-card assets and found that delinquencies and bad loans had jumped by as much as 19% in the last six months of 2007.
Among […]

GB in Texas says: “I’ll make this as short as possible. Applied for a 0% balance transfer to a GM Flexcard, never heard a word. In the mean time I had the transfer performed by Capital One at 0%. Two months later I receive a bill from HSBC, showing that I missed my first […]