MM in California said: “I received a phone call touting the debt cancellation service. I agreed to review the service with the right to cancel and get a refund. I reviewed the material, signed the form saying I did not want the service, and mailed it back. They did not cancel or refund […]
AM in California said: “copy of email I sent to HSBC… Beware people, Ochard Bank is a disgrace to this country…
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May 7, 2008 (almost a year after I closed my account with you, I suddenly receive a bill…)
Customer Service:
I paid my credit card in full last July. I sent you two cancellation […]
TH in Michigan said: “When you’re making a large purchase and signing up for Best Buy’s ‘no interest’ plan, DO NOT SIGN UP FOR THE ACCOUNT SHIELD PROTECTION!
During the application process, you sign your name a lot of times. I recall stopping to ask about the “optional” Account Shield Protection and the BB […]
JB in Texas said: “I purchased Best Buy merchandise and was hit with the Debt Cancellation Fee. I know I did not sign up for it because I have declined this services from other credit cards. I called and they said they have a signature that indicates that I agree on it. […]
BM in California said: “Beneficial Insurance Service — beware! I have a revolving credit line with Beneficial which was opened early in 2007. In July 2007 they offered me a “30 day free trial” of their unemployment, disability, and life insurance coverages, which sounded like an idea worth considering.
According to the rep on […]
The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]
DD in Pennsylvania said: “Levitz Furniture / HSBC Retail Services has charged us for a debt cancellation fee that we never signed up for. Last month customer service said they removed the charge and issued a $44 credit, but they did not. Phone calls go on hold for hours. No reply to […]
An open letter to HSBC, Knight Vinke and Stephen Green
Classic Country Music history, videos, and articles
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
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