HSBC Horror Stories

SD in Washington said: “Orchard Bank credit insurance consumer rip-off. I was high pressure sold this insurance when I got my master and visa cards last May. After getting approved for SSDI in record time, 6 months, I applied for debt cancellation. After going to 2 doctors, filling out several forms and […]

The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]

LT in Texas sends this short but telling report: “Never recieved a bill from them and was charged late fees.”

Editor’s note: Enough said. Here is TD in Texas with the same experience. PR in Texas said the online payment website has problems, while CA in Texas says HSBC billing is a scam. […]

CS in Idaho reports this about HSBC: “We purchased a HDTV in Feb of 2007 on a same as cash basis expiring end of 2010. My first payment was late one day due to the Memorial Day holiday. They agreed to waive the $35 fee and told me it could take two […]

DD in Pennsylvania said: “Levitz Furniture / HSBC Retail Services has charged us for a debt cancellation fee that we never signed up for. Last month customer service said they removed the charge and issued a $44 credit, but they did not. Phone calls go on hold for hours. No reply to […]

MS in Texas says:  “We purchased a LCD T.V. from Best Buy using a new Best Buy Card interest free promotion.  At the time I think we were not made clear in what the sales associate whom was signing us up for the card; truly for what we signed.  When my wife went to pay […]