HSBC Horror Stories

AM in California said: “copy of email I sent to HSBC… Beware people, Ochard Bank is a disgrace to this country…
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May 7, 2008 (almost a year after I closed my account with you, I suddenly receive a bill…)

Customer Service:
I paid my credit card in full last July. I sent you two cancellation […]

AD in Michigan said: “We purchased furniture at Art Van and we were told that it was for 18 months interest free. We were led to believe that the interest started at the end of the 18 months. Well we bought $4,750.00 worth of furniture and we were very surprised when our first bill showed […]

JC in Texas said: “I puchased a TV from Best Buy in December with the interest free promo. I was not aware that I was going to be charged a debt cancellation of $24.97 monthly. I want to pay off the whole amount but fear I may have difficulty. Any suggestions. Incidentally, I was […]

SS in New Mexico said: “I do not recall signing up for a detbt cancellation program when I applied for a best buy card and I sure as hell would never have agreed to one that charges 12% interest per annum. I have cancelled my card since I was only going to use […]

BW in South Carolina warns: “After considering bankruptcy, we were forced to tell HFC to accept our offer or take our home. To say the least, this was a very gut-wrenching time for us. When they agreed at the last minute, we thought we had finally detached ourselves from the scum balls that […]

The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]

LT in Texas sends this short but telling report: “Never recieved a bill from them and was charged late fees.”

Editor’s note: Enough said. Here is TD in Texas with the same experience. PR in Texas said the online payment website has problems, while CA in Texas says HSBC billing is a scam. […]

RR in Minnesota reports: “This has happened twice in the last year but I only have the last one documented. I have a Herberger’s card and use it only rarely and only to get extra discounts on purchases and always pay it off when receiving the first statement. On Aug 8 2007 […]