RD in Iowa said: “Started seeing “Debt Cancellation” charges on my Best Buy Statement. I NEVER sign up for credit insurance. The customer service rep, an employee of HSBC, said that I had. I didn’t put up a fight, just had them cancel the coverage. Zero Percent Interest, my butt.”
Editor’s […]
DV in Ohio said: “My daughter bought a laptop from Best Buy with the 2 year no finance charge and got a credit card but she did not sign up for any insurance. When the card came a month later and she called to activate it she repeatedly said no to any other […]
RW in Arkansas said: “ON 08/24/2008 I PURCHASED A TV/BLU-RAY DVD AT THE FAYETTEVILLE BEST BUY STORE UNDER A PROMOTIONAL PROGRAM “TAKE 3-YEARS TO PAY WITH ZERO INTEREST.” WHEN I RECEIVED MY FIRST STATEMENT FROM HSBC I NOTICED A “DEBT CANCELLATION” CHARGE OF $28, WHICH I DID NOT ELECT NOR AUTHORIZE, AND WASN’T GIVEN […]
SD in Washington said: “Orchard Bank credit insurance consumer rip-off. I was high pressure sold this insurance when I got my master and visa cards last May. After getting approved for SSDI in record time, 6 months, I applied for debt cancellation. After going to 2 doctors, filling out several forms and […]
KF in FLorida said: “My husband and i purchased a Plasma TV from Best Buy using 2 methods: An HSBC account and a HSBC Mastercard account (as listed as # 2 in one of your reports) at Christmas time 2008. We have since consolidated some C.C.’s and HSBC was one of them. The […]
AM in California said: “copy of email I sent to HSBC… Beware people, Ochard Bank is a disgrace to this country…
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May 7, 2008 (almost a year after I closed my account with you, I suddenly receive a bill…)
Customer Service:
I paid my credit card in full last July. I sent you two cancellation […]
AD in Michigan said: “We purchased furniture at Art Van and we were told that it was for 18 months interest free. We were led to believe that the interest started at the end of the 18 months. Well we bought $4,750.00 worth of furniture and we were very surprised when our first bill showed […]
JC in Texas said: “I puchased a TV from Best Buy in December with the interest free promo. I was not aware that I was going to be charged a debt cancellation of $24.97 monthly. I want to pay off the whole amount but fear I may have difficulty. Any suggestions. Incidentally, I was […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.