Search Results

HSBC insurance push to offset losses outs one employee

KP in Colorado said: “Well, I never thought I’d be posting here, but here I go. I was terminated Friday after my DSM and HRM called me into the conference room in the office where I have been a BSM for 3 yrs. Why? I was told I was undermining the DSM’s […]

HSBC employee tells of customer horror stories and abuse

A person in Indiana said: “I am a current employee of HSBC/Beneficial. I have been there for 11 yrs. I have tried to quit, but with the market being so bad, there is nowhere to go. My BSM recently strong armed a fellow AE into putting an elderly couple into a 40 […]

Rumored 80 more HFC and Beneficial offices to close

BT in Arizona said: “I’m a former long term employee and manager with HSBC (HFC/Bene). Talked to current DSM friend who confirmed rumors of 80+ additional HFC/Bene retail branches to close by end of June. Where and exactly when is closely guarded, however the spin is sure to be ‘optimization’ in this current tough […]

HSBC employee says extort customer and get a bonus check

A former HSBC employee said: “I am withholding my initials and state because I am still trying to get monies owed to me by HSBC as part of my severance package. I have been an employee for over 20 years, starting with Beneficial back in the good old days when our only goal […]

True current Beneficial Finance story says former HSBC employee

JE in Tennessee sais via email: “I am a very recent former employee. Former by choice. Here is the true CURRENT Beneficial story.

Every day account executives start calling folks at home or work from 5pm to 8pm. The numbers could be current HFC/Beneficial clients or HSBC affiliates.
When someone answers […]

HSBC Beneficial Finance employee says find another lender

KD in Ohio says: “As a current employee, I have read many of the complaints and concerns on this page by both emloyees of the company and customers. Unfortunately, I can say I believe everything I have heard. The company (Beneficial), has set sales goals that cannot be met by an ethical […]

HSBC manager says manipulate the customer or lose job

CH in California says: “I have gone on this site for months and finally have had enough. I am a current employee (BSM only for the time being since the next optimization is for 1st quarter 2008) and cannot believe the degree of frustration on a daily basis. EVERY DAY we are timid and […]

Former Beneficial employee details problems and layoffs at HSBC

A former HSBC employee working at Beneficial Finance sent this report:
I am not willing to leave my correct initials however anyone familiar with this website or with the recent ongoings at Beneficial will probably figure out who I am. I was recently fired from Beneficial after being employed for over 11 years.

I hired in […]



Household HSBC Watch is a watchdog and consumer advocacy organization We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.Household HSBC Watch is not associated or affiliated with HSBC in any way
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
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