HSBC Horror Stories

JS in West Virginia said: “I have a computer purchase that went to collection. HSBC called my work repeatedly even after i told them to stop. They even told my boss I must have him “trained” because he wouldnt let them speak to me. The calls stopped for about six months. They called […]

SR in Texas said: “I’ve had two credit cards with HSBC for over 5 months now and I’ve never had a payment late, bounce, or any other problem. I pay the account off in full with each paycheck and I’ve never changed my payment information. All of a sudden they have placed my payments […]

If you ever had an insurance claim that stalled and required a lawyer to get a payment that should have been automatic you know how customer service at HSBC Finance works. Although the company says they have a hardship program for mortgages and second mortgages, it is hard to access. Unsecured loans may […]

RS in Iowa said: “On March 6th I received a phone call from my husband while I was at work saying that my car had been repossessed. I was livid, I had mailed them in $2000, so that I could pay off my car faster. The only thing they let him take out of […]

AC in Pennsylvania reports: “Our Hsbc loan has been nothing but problems. HSBC went back and changed our payment amount from $785.85 to $907.00 6 months after the payments were already made. From the time they bought our loan they told us we were 2 months behind but we only had the […]

FP sent this report:  “I opened an account with Beneficial HSBC Group, by depositing a check they sent to me.   The check cleared my bank account, and Beneficial HSBC Group sent checks for me to use.   I wrote checks on the account that cleared, however, I was called by a representative to come in […]