PB in Wisconsin said: “I went on line two days before my bill was due to pay it and was told that I had to pay a $39.00 LATE FEE because they can’t get to all of the on line payments in a timely manner so you have to pay on line at least […]
KM in Wisconsin says: “I opened a Boston Store account in 11/1/07. I received the first statement in timely manner and paid the balance in full. I used the card on 12/15/07 which is apparently 1 day before the statement closing date but did not receive a statement until today with a […]
KM in Illinois said: “I wanted to pay my Boston Store account online. When I entered my bank account information. I was told I had NSF. That was not the case so I called to HSBC customer service. They said I enter my bank account number incorrectly and a $29.00 fee was applied. It […]
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
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