LH in Missouri sent this short, but accurate, statement that many HSBC customers will agree with: “Their [HSBC’s] online billpay is a joke, they are doing this to make more money (late fees), like they do not have enough money already! They need to fix it now!”
RC in Missouri said: “I had a motercycle financed to me in 2006 and owner fininanced that bike to someone else. I bought another in 2007 and have had numerous problems with HSBC and just thought it was me. You cannot use online billpay in Iraq it won’t work, even if your […]
DM in New York said: “HSBC changed the date on when my payment was due. I used auto billpay from my bank. When “late” they accessed $777 in fees and interest within six weeks. Call me — I am a reporter and writing about this.”
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
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