AC in Montana said: “We have been receiving very confusing bills from our purchase from Furniture Row in 2005. We were originally told that our delivery cost would be rolled in to the balance. We found out on August 26, that we owed over 150.00 in finance charges as that bill was past […]
JA in Arizona said: “I have had an excellent credit history and have always made more than the minimum. The amount due was the same for the last 8 months. I received notice on the day the bill was due that I had a late fee. I checked and the […]
RM said this about HSBC credit cards: “Looks like Black November for HSBC card holders. On Nov 13 2008 I also received a change of terms stating that my rate was going to increase from 8.24 to 14.99 effective Jan 2009. I have never been late on a payment on any debt in […]
SR in Maryland said: “Watch your bills closely from HSBC Direct Merchants Bank, Nevada. I noticed on my current bill that they had recorded my payment for the month as _0.00. I had sent them a payment, as I always do the same time each month, on the 5th. Then, I […]
CG toldus: “I received a letter in the mail from HSBC. Usually I don’t open letters from strange banks. Although this time I did open it to find that HSBC claims that I owe the annual credit card fee. I took this as strange and a little infringing on my personal rights since I […]
Up until October 2004, my husband had steady employment as an aeronautical Engineer In early 2004 we refinanced with Beneficial Finance. Days after refinancing my husband was forced into early retirement.This also happened after hubby’s 401K plan through his employer lost 3/4 of its value. We lived carefully on a 401K plan that was […]
CF in South Carolina said: “I refinanced my car with HSBC 2 years ago. I have a Co signer on my loan. HSBC has been calling and sending letters about the title. The last letter they sent was a Power of Attorney They wanted me to sign but leave the area blank that says […]
TH in Georgia said: “I continue to be harrassed by HSBC and IDT Carmel about my $255 CC Debt. Due to late charges and misc. fees I continue to be harassed as much as 12 times a day. At times stemming from 7am until 11:52pm including weekends. The amount they want […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
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