HSBC Horror Stories

MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018

RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]

AC in Ohio said: “Like others I too, signed up for account secure when I received my cards. However, when I became unemployed because of downsizing, and called to activate my benefits, I was told by HSBC that I did not work enough hours. I found out in the application process to activate my […]

RG in Arizona said: “Do not use HSBC for mortgages or refinancing unless you love to go through hell and lose money. I have investigations ongoing from state and federal agencies along with the better business bureau into the business practices of HSBC Bank, Mortgage Division. The complaint concerns two issues:
1.) Deceptively assuring customers […]

RG in California said: “Like many others, after the last payment on the refrigerator that we financed for 18 months; I received a statement with $464 of deferred interest. Upon calling and being told I was late with my payment (wrong), I was transferred to a customer service supervisor who promptly after telling […]

JC in Marylands said (redacted): “I am writing you to voice my opinion and concerns regarding my above referenced account. Also, by copy of this letter, I am bringing your business practices to the attention of my Senators, Benjamin L. Cardin and Barbara A. Mikulski. Your recent treatment of (me) my account […]

LP in Florida says: “I was a Household Finance customer. The first loan I had with them seemed to get larger instead of getting smaller with each payment. So in August 2002 I went to them refinanced the loan and had it put on the EZ-Pay plan so that there would be no reason […]

RK in Illinois tells us:  “I was employed from 1996 to 2006 at Household International and then HSBC. My service was divided evenly between Household Finance Inc. and Retail Services. While at Retail Services I worked in the Customer Service Correspondence Unit. My duties included document analysis, sorting, and distribution. Much of the correspondence was […]

A flurry of advance-fee loan scams is victimizing consumers across the USA and Canada, the Council of Better Business Bureaus warns. Consumers who respond to phone calls or ads that purportedly guarantee loans to those with poor credit instead lose hundreds of dollars or more in fees demanded by the suspected scammers. The frauds follow […]