HSBC Horror Stories

JL in Indiana said: “My grandson purchased a stereo for his car at Best Buy in early 2008. His payments were $19 per month. In May, he enlisted in the Marines and went to boot camp. I made payments for him. My grandson came back from […]

RL in North Carolina said: “I tried numerous times to pay on my best buy card but I couldnt. When I called the number on the card and waited to speak to someone twice, I was given a number which is the same company and the second lady told me it wasnt. She […]

DH in California said: “Here are three different bad experiences with the Best Buy credit card, serviced by HSBC Retail Services:

1. I made a purchase at Best Buy with a promotional “same-as-cash” three-month no-interest plan. This plan was due to expire on a Friday. I attempted to make the payment online the day before […]

DA in Texas said: “We were taken Hook-Line & Stinker!!! We were never given the option of a “Debt Cancellation” when we signed up for the Best Buy credit card. It was not even explained to us. It just showed up on our bill.”

Editor’s Note: Here is how the scam works: Debt […]

JY in California said: “My credit is horrible and I needed a new TV. Best Buy (HSBC) agreed to give me a $500 limit so I could get one. They gave me the option of up to 4 or 5 years to pay. Because I wanted to start building my credit back up I […]

CT in California said: “Purchased a refrigerator about one year ago with the differed interest plan and made monthly payments. Somehow on my July 08 invoice, I missed an alert that said: ‘To avoid deferred finance charges, pay your promotion payoff of $ by xx/xx/…’

Well, I did not pay the payoff amount […]

Our editors decided to publish the following information: “My name is Sean McGrew, and I’m a Legal Assistant to attorney Dan Bryden, with the law offices of Sprenger + Lang. We are conducting an investigation of Best Buy and HSBC’s “Account Shield” debt cancellation program. In the past, persons have posted on this blog […]

FD in Idaho said: “Long story short..HSBC started by dating bills first of month, I would receive around the 15th at the earliest, a suggested mail in payment date of the 19th for a bill due the 30th. If I didnt mail by 19th, I was penalized for late payment even though I […]