HSBC Horror Stories

CH in Texas said: “HSBC’s telemarketing telephone number 1-800-446-1022 has been calling our home phone number for at least 3 weeks, despite our number being on all “Do Not Call” Registry lists. HSBC calls are harassing. We have reported them to the National Do Not Call list and the PUC yet the calls persist!”

Editor’s […]

RS in Massachusettes said: “HSBC has an web site (https://www.accountcentralonline.com/cmuser/login/show.do) where you can pay your bill, view your statements and get reports of your past statements that show the total spending by each statement (with a bar graph visual), as well listing the detailed purchases. On June 26, 2008, I utilized the “Total […]

GR in Arizona said: “In December 2006 I became disabled due to a minor accident but continued to make my payments on my Suzuki motorcycle account. In March 2007 I was informed that a secondary problem had developed and that I would be hospitalized for major surgery. I April 2007 I attempted via 3 […]

KF in FLorida said: “My husband and i purchased a Plasma TV from Best Buy using 2 methods: An HSBC account and a HSBC Mastercard account (as listed as # 2 in one of your reports) at Christmas time 2008. We have since consolidated some C.C.’s and HSBC was one of them. The […]

DL in Minnesota said: ” I have been dealing with this for years. Had 2 HSBC accounts. Best Buy and Galyns. When I moved and called to change my address they did not… I called multiple times over months. They sent my bills to atleast 4 addresses that I […]

ES in North Carolina reports this problem: “Please explain how HSBC can mail me documents showing my mortgage with them 11/1995 when I have my mortgage papers from SAXON & Meriteck showing my mortgage was paid off in 1997? I also received HUD papers (detailed) from HSBC/HFC Mortgage with my signature forged dated 11/1995. What […]

JS in Wisconsin said: “Last fall I planned to buy a 60″ plasma TV for my wife and myself. She has diabetes and failing eyesight. I was told “sign up through our credit card and we’ll knock off a hundred bucks”. I was not interested but figured I could cancel the card later, and […]

CG in Georgia said: “I got a notice saying my interest rate would be increased to 23.99%, but that if I notified them within 30 days I could close the account and keep my current rate — which I did. I even got a “return receipt” postcard to prove I did it. […]