RM said this about HSBC credit cards: “Looks like Black November for HSBC card holders. On Nov 13 2008 I also received a change of terms stating that my rate was going to increase from 8.24 to 14.99 effective Jan 2009. I have never been late on a payment on any debt in […]
MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018
RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]
BT in Maryland said: “I haven’t used my HSBC credit card since September of 2007 as far as I can remember. Sometime early this year, I received two new set of HSBC credit cards for me and my wife with different account numbers. I was told that there was some information compromised […]
SK in Pennsylvania said: “I check my bank account every day to see what has posted to my account since I’m not the greatest person out there to keep track of their money. I checked it this morning and there was a “PreAuthorized Debit from HSBC RS” for $20.00. I called the bank to […]
SD in Washington said: “Orchard Bank credit insurance consumer rip-off. I was high pressure sold this insurance when I got my master and visa cards last May. After getting approved for SSDI in record time, 6 months, I applied for debt cancellation. After going to 2 doctors, filling out several forms and […]
RG in New Jersey said: “I make my payments online every weeks and they hold the monies for an average of 2 weeks. The money comes out of my bank on the day I set up the payment, every time I call them to question that they don’t have an explanation. All […]
BM in Washington said: “My son has an account with Guitar Center. Three payments mailed to GC at the same time as other payments were processed by GC more than 10 days after the others mailed on the same date. We were charged a late fee for those three, although it is […]
AM in California said: “copy of email I sent to HSBC… Beware people, Ochard Bank is a disgrace to this country…
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May 7, 2008 (almost a year after I closed my account with you, I suddenly receive a bill…)
Customer Service:
I paid my credit card in full last July. I sent you two cancellation […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
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