DH in California said: “Here are three different bad experiences with the Best Buy credit card, serviced by HSBC Retail Services:
1. I made a purchase at Best Buy with a promotional “same-as-cash” three-month no-interest plan. This plan was due to expire on a Friday. I attempted to make the payment online the day before […]
AC in Ohio said: “Like others I too, signed up for account secure when I received my cards. However, when I became unemployed because of downsizing, and called to activate my benefits, I was told by HSBC that I did not work enough hours. I found out in the application process to activate my […]
KR in Ohio said: “My son (4 yrs. in USAF) has been denied credit and rental units because of a bad credit report showing $491 due to HSBC/Tax….he doesn’t know what this is or how to get in touch with anyone in order to have it taken care of. Can you help? […]
ME in Kentucky said: “I applied and was approved for the Best Buy credit card provided by HSBC. While applying for the card I was told that I could walk into the store to make payments. When my first payment was due I drove to the store looked around and then tried to make […]
A friend in Virginia said this about attempting a short sale and his dealings with HSBC:
“Through job loss and a long period of serious illness that had a devastating impact on our finances, my wife and I found ourselves in a situation where we feared we would not be able to continue paying for our […]
AM in California said: “copy of email I sent to HSBC… Beware people, Ochard Bank is a disgrace to this country…
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May 7, 2008 (almost a year after I closed my account with you, I suddenly receive a bill…)
Customer Service:
I paid my credit card in full last July. I sent you two cancellation […]
CF in Connecticut updates us with this information about HSBC and Accredited Home Lenders: “As everyone who reads the postings here knows I have been fighting HSBC for well over a year. I just received additional ammunition in my fight. HSBC, as has been documented, bought many loans from brokers and smaller lenders sight […]
CG in New England sent a copy of a letter to the Attorney General: “I am writing to you to explain my situation. I made a transaction through Western Union MTCN:(redacted) to get my loan out of collections and back into payment mode as I was advised from the collections DEPT at HSBC […]
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
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