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HSBC auto loan fee structure questioned

PL in West Virginia said: “We purchased a new vehichle in September 2007. HSBC is the place that approved us (we have bad credit) the car dealer gave us the payment amt per month. We should not have agreed to the loan but we were just glad to get a loan we […]

HSBC and HFC just as bad in Canada

DL in Canada said: “Not in the States so not sure this will be of interest, but have dealt with what was HFC for over ten years and noticed a change for the worse in last year or so. Thank heavens my account is nearly paid off, but I missed one payment and […]

Suprime loan given to prime borrower by HSBC

MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018

RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]

Best Buy RewardZone MasterCard annual fee or no annual fee?

DH in California said: “Here are three different bad experiences with the Best Buy credit card, serviced by HSBC Retail Services:

1. I made a purchase at Best Buy with a promotional “same-as-cash” three-month no-interest plan. This plan was due to expire on a Friday. I attempted to make the payment online the day before […]

HSBC account secure complaint and minimum hours worked

AC in Ohio said: “Like others I too, signed up for account secure when I received my cards. However, when I became unemployed because of downsizing, and called to activate my benefits, I was told by HSBC that I did not work enough hours. I found out in the application process to activate my […]

HSBC tax loan causes credit problems

KR in Ohio said: “My son (4 yrs. in USAF) has been denied credit and rental units because of a bad credit report showing $491 due to HSBC/Tax….he doesn’t know what this is or how to get in touch with anyone in order to have it taken care of. Can you help? […]

Best Buy customer furious with HSBC

ME in Kentucky said: “I applied and was approved for the Best Buy credit card provided by HSBC. While applying for the card I was told that I could walk into the store to make payments. When my first payment was due I drove to the store looked around and then tried to make […]

HSBC attitude about short sale clearly documented here

A friend in Virginia said this about attempting a short sale and his dealings with HSBC:
“Through job loss and a long period of serious illness that had a devastating impact on our finances, my wife and I found ourselves in a situation where we feared we would not be able to continue paying for our […]



Household HSBC Watch is a watchdog and consumer advocacy organization We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.Household HSBC Watch is not associated or affiliated with HSBC in any way
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.



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