PL in West Virginia said: “We purchased a new vehichle in September 2007. HSBC is the place that approved us (we have bad credit) the car dealer gave us the payment amt per month. We should not have agreed to the loan but we were just glad to get a loan we […]
JV in California said: “I’ve been asking my auto loan balance from HSBC each time I send my monthly due payment but nobody responds at all. How could I track my remaining balance? Please I need your help!”
Editor’s Note: HSBC announced that it is exiting the auto finance business. This report […]
MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018
RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]
RM in Virginia said: “In 2005 my husband and I bought a Suzuki motorcycle not realizing it was with a HSBC credit card. We did not receive a statement for the first payment and received a very nasty phone call from the company. It didn’t matter to them that the reason it was […]
Tm in California said: “Sold my car to pay off HSBC. Buyer sent check to HSBC to pay off car, title and letter to state loan was paid and was sent to me and I released the car to the seller. HSBC now claims the loan is not paid off even when […]
CS in Florida said: “I got a loan from Household in 1998 for $16000 for a car because my credit was not good. Had problems from the beginning with getting my payments credited properly. At one point toward the end of the loan period I received an offer from them to settle my account […]
EV in Texas said: “HSBC will not let me pay over the phone or via website automatic payments. I have been receiving bills, as has my dad, for the same loan and no live help will talk to me to let me know if they have duplicated the account. My account balance […]
WM in Ohio said: “This covers 3 topics, the future of HSBC, HSBC insurance and customer responsibility. At this point, HSBC in USA plans on FHA loans and adding Auto Finance to states that currently don’t offer it. I’m not certain that this will save their financial woes in the US.
On the insurance matter, […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.