HSBC Horror Stories

WH said “can some one please help? HSBC card services told me in September 2008 that I owe them $900.00 on an American Express card. I dont have an American Express card. The charges in January 2009 are now $2500.00. Somehow the card is linked to my ATM card, so […]

MR in North Carolina said: “I purchased a jet ski with an introductory apr of 6.99%. I was late on only 1 payment. Here it is two years later and my apr has jumped to 18.99%. My payments have gone from $152/month to $330/month. To be honest, when I purchased the jet ski, […]

OJ in Texas said: “I cannot belive that there is no way to sue HSBC for fraud. I have one of the most blatant cases of fraud to deal with thats cost me my credit rating money and my mental peace. I had a 5k credit card through HSBC, was making payments fine, but […]

CW in Arizona said: “Lord above, are these HSBC people dense! I got a Best Buy card about ten years ago. Everything was fine until I moved five years ago. For eight months I kept telling them to change my address. When they finally did, they did not put the apartment number. Repeated efforts […]

I have different accounts with Household companies since 1999 and up until maybe a year and a half ago. At that time I began having problems every single time I called Customer Service. Nothing was ever noted in my account when ever it was said to be, harassing phone calls through out the […]

This former employee did not want us to print initials or state of residence. We understand:
“I was just fired by HSBC Finance. They closed LOTS of CA offices.

Regarding these stories posted:
Bad employee treatment - verified
Posting payments late-verified
India customer service-verified
Additional - now they will give anybody an ORCHARD CARD instead of a personal loan […]

JC in Marylands said (redacted): “I am writing you to voice my opinion and concerns regarding my above referenced account. Also, by copy of this letter, I am bringing your business practices to the attention of my Senators, Benjamin L. Cardin and Barbara A. Mikulski. Your recent treatment of (me) my account […]

RR in Minnesota reports: “This has happened twice in the last year but I only have the last one documented. I have a Herberger’s card and use it only rarely and only to get extra discounts on purchases and always pay it off when receiving the first statement. On Aug 8 2007 […]