HSBC Horror Stories

TA in Michigan said: “I purchased items from ArtVan a year ago under a 1 year financing plan. I paid most of it off prior to the deadline. I was short $500 and called to put the remaining balance on my credit card and was stunned to find out that HSBC didn’t accept credit […]

TT in Georgia said: “All started when I signed up for a “Northern Tool” account due to a significant discount on a large purchase. The 1 year same as cash deal was fine and the full payment was received on time.

Later I had to put a small purchase on the charge card since […]

DB in Wisconsin sent this question: “I am employed with First American Funding in Columbus, Wisconsin. In the past, we have sent our trailing docs to you in Charlotte. What is the new address we should now be sending them to? Thank you in advance!”

Editor’s note: Try sending your question to the right […]

JM in Virginia said: “I bought a powerwasher at Northern Tool and Supply. I am trying to get my business off the ground. I am paying my payments on time, like 1 week in advance, so I go online to pay but instead of paying regular it’s like they just leave the […]

MC in Tennessee reported: “I hope that you guys can help me. I am having a problem with HSBC Retail Services. I bought a Mitsubishi Big Screen TV and some audio equipment from a merchant on an 18 month “same as cash” plan which came due on June 9th, 2007 in the amount of […]

AH said via email today:  ” I have a real problem with HSB Finance. I have been charged over $600.00 for fees and penalties on this account. When I requested a written statement of the $600.00 I was told that they could send it to me but I would be charged $5.00 per bill, and […]