HSBC Horror Stories

The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]

AC in Pennsylvania reports: “Our Hsbc loan has been nothing but problems. HSBC went back and changed our payment amount from $785.85 to $907.00 6 months after the payments were already made. From the time they bought our loan they told us we were 2 months behind but we only had the […]

It seems like HSBC collections spreads the good will (or hatred depending on one’s outlook) when it comes to calling people. DW in California said this today: “They call CONSTANTLY, and I have NO ACCOUNTS WITH THEM!”, while SB in Alabama said “I am thinking of getting rid of my home phone number […]

ZP in Georgia says: “I’m sure everyone knows about the closing of some large and small mortgage institutions. HSBC will not help you if you are one of the many individuals that have an adjustable rate mortgage with a decreased property value. My husband was a loan officer for a mortgage comp. and was […]

GS in Maryland reported: “I am having a terrible time dealing with HSBC. I have been trying to get them to refinance my mortgage from an adjustable rate mortgage to a 30 year fixed mortgage so I do not lose my home to foreclosure. On the one hand, HSBC seems to not […]

A whoppping 82 percent of cardholders report dissatifaction with their HSBC backed credit card.  See the survey here.  The link will open in a new window so you can take the survey easily.  Over 600 people took the survey, thus the unsatisfactory rating for HSBC is not from a random small sample.  Most appear dissatisfied with […]