JS in Maryland sends this update: “The saga continues. Got a 2 page letter from Theres A. Nicchia, vice president, Customer Resolution Department at HSBC. The second paragraph is full of inaccurate statements such as the amount borrowed was $329,806.31 ( when it was really $324,998.24 at an interest rate of 8.44). […]
LH in Missouri sent this short, but accurate, statement that many HSBC customers will agree with: “Their [HSBC’s] online billpay is a joke, they are doing this to make more money (late fees), like they do not have enough money already! They need to fix it now!”
SG in Texas sends a copy of a letter:
“I wrote this letter to the V.P. of Customer Service after a bad experience:
I am writing today to inform you of inaccurate information provided to me. I called Retail Service 800 number today and could not make myself heard. I would like to explain my […]
YV in Illinois sent this shockeing report:
I am just attaching my letter to Best Buy Customer service about their HSBC card and their answer. I sent it on 04/24/30
“Hello, I am writing this message about the today’s bill statement from Best Buy after I bought new laptop 02/18/07. I just received my first mail from […]
TR in Colorado reports: “My husband and I were involved with the class action against Household. Upon discovering what a crooked deal we were put in with our mortgage, we contacted ACORN. We also did an interview with a consumer reporter in our city. Shortly after the TV interview, I was contacted by the […]
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