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HSBC Finance has difficulty with change of address

CW in Arizona said: “Lord above, are these HSBC people dense! I got a Best Buy card about ten years ago. Everything was fine until I moved five years ago. For eight months I kept telling them to change my address. When they finally did, they did not put the apartment number. Repeated efforts […]

The fine print of zero percent HSBC credit cards

This was submitted this morning: “I copied and pasted from a Google search for “zero percent” HSBC CARD!

READ IT - this is why everybody gets a card and why EVERYBODY GETS JACKED!
“We apply payments to lower APR balances before higher APR balances. We have the right to change your APRs, fees and other terms […]

Advocates submit 212 HSBC complaints to investigators for 2007

The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]

Is your HSBC interest free promotion misleading?

HSBC and others offer interest free promotions through merchants such as Best Buy. This blog is filled with complaints about how these accounts are handled, thus we publish this alert here. In fact only moments ago we received a new complaint about this practice, stating that the final payment was not credited for […]

HSBC Pays $40 Million for Poor Performance, Due To Pay More

For a banker - or a finance company predator - getting fired isn’t all that bad.

Do you feel sorry for Bobby Mehta and Sandy Derickson, summarily fired from HSBC for their connection to the bank’s catastrophic foray into high-risk US mortgages?  Why should you? They had been paid $40 million (£20 million) in performance-related bonuses.

In […]

HSBC calls military customer many times at 5 AM

G.E. in California sent this report about customer service calls at 5 AM:  “In May of 2006 I purchased a Kawasaki Vulcan 900 Classic at Luke’s Kawasaki in Charleston, SC (843-572-4541). The motorcycle was financed through HSBC. I purchased the bike with a contract stating the low monthly payments would be $69 a month for 24 […]



Household HSBC Watch is a watchdog and consumer advocacy organization We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.Household HSBC Watch is not associated or affiliated with HSBC in any way
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.



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