HSBC Horror Stories

AC in Montana said: “We have been receiving very confusing bills from our purchase from Furniture Row in 2005. We were originally told that our delivery cost would be rolled in to the balance. We found out on August 26, that we owed over 150.00 in finance charges as that bill was past […]

RM said this about HSBC credit cards: “Looks like Black November for HSBC card holders. On Nov 13 2008 I also received a change of terms stating that my rate was going to increase from 8.24 to 14.99 effective Jan 2009. I have never been late on a payment on any debt in […]

CF in South Carolina said: “I refinanced my car with HSBC 2 years ago. I have a Co signer on my loan. HSBC has been calling and sending letters about the title. The last letter they sent was a Power of Attorney They wanted me to sign but leave the area blank that says […]

EI in Oklahoma said: “I received a phone call from HSBC account collections regarding my overdue balance on a Best Buy Credit Card. I explained to the caller that I was not the person, they had the wrong person, as although the last name was the same, the first name was not the […]

TB in Michigan said: “Account current, but my credit report indicated HSBC placed it for collection. Called HSBC Best Buy and they said “oops we made a mistake.” HSBC promised to correct the error but instead they placed current account for collection 2 weeks after I called. Payments are current, I pay more […]

TA in Michigan said: “I purchased items from ArtVan a year ago under a 1 year financing plan. I paid most of it off prior to the deadline. I was short $500 and called to put the remaining balance on my credit card and was stunned to find out that HSBC didn’t accept credit […]

DH in California said: “Here are three different bad experiences with the Best Buy credit card, serviced by HSBC Retail Services:

1. I made a purchase at Best Buy with a promotional “same-as-cash” three-month no-interest plan. This plan was due to expire on a Friday. I attempted to make the payment online the day before […]

RD in Florida said: “Just trying to find your account with HSBC bank on line is almost impossible. In 2006 I purchased a Suzuki motorcycle, 2 years later I still owe what I paid for the motorcycle, even though I made extra payments and was never late. At least I didn’t think […]