WM in Hong Kong sent this interesting complaint: “PLEASE HELP ME AND FORWARD MY CASE A URGENTLY
I have been bullied by the HSBC Recovery Richard Lo using JSM Law Firm who will not liase except via Leagl Council, my Lawyer will not follow my instructions to appeal this foreclosure.
KB in Louisianna said: “In 2/2009, we reached the two year mark which qualified us for a lower mortgage interest rate. We called to set up an appt and was told someone would call us back the next week. The next week, we found out that HSBC/Beneficial had closed its doors and was no longer making loans and would not consider lowering our rate. We have hit a hardship situation but haven’t been late on our payments….yet. Have called on three separate occasions and begged for loan modification. We have been told No! We kept up our end of the bargain by making payments on time for two years….we are entitled to a lower interest rate.”
Jennifer in Missouri said: “I have a David’s Bridal account with HSBC. For the past year and a half, I have been paying the amount due on time; however, HSBC continually charges me over the limit fees and late fees, even though my payments are on time and over the minimal amount. No phone calls to HSBC are answered, and only after my husband sent a notarized letter to the fax and mailing address did they stop calling me every day. I have it documented that back in May, they called my cell phone 6 times…in ONE day, and my payment had already been processed for that month.”
JB in Florida said: “My husband passed away June 23rd 2008. Now the Morgage company said that they never received a check in the amount of $48,311.34. The mortgage company is HFC. I called the insurance company and they told me that they did receive the check. Now when I called HFC they said that they never received it.
DP in New York said: “I get calls constantly, at home and at work from this number 1-800-395-2274. Unbelievable how much HSBC calls - 8 to 10 times a day.”
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