DW in Rhode Island said: “My ex-wife and I had a line of credit with HFC. We separated and I closed the account, continuing to payoff the balance at about 6 percent. I lost my job and was out of work for 8 months. During that time my loan was taken over (sold) to HSBC.
Archive for » September, 2009 «
CB in North Carolina said: “The number 800-466-1022 calls me everyday. They never leave a message and when I answer the phone no one is ever there.
I want to be taken off of their do not contact list.”
Category: Telemarketing Issues
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RB in Nevada asks: “I just could not resist this comment. Now that HSBC is opening in India, will they put in their call centers in the USA?
Category: India Issues
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DL in Georgia said: “TO HFC:
We do not know how to proceed at this time. We received yet another denial from HFC for hardship relief and a demand for over $6,000.00 to bring our account current that we simply do not have. We could make $1,000.00 per month payments until our account is current. There is no real way to contact HFC as there is no email for customer service.
Category: Foreclosure Issues
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BH in Colorado said: “Your billing statement leaves a lot to be desired. When I try to check my charge slips to the statement, nothing matches except the amount. I
used to be able to check the numbers on the statement to the charge slips–but not now. I’m going to be like a lot of other customers–when the bill is paid off, I’m closing my account.”
Category: Service Issues
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