This menu shows you other areas of this website and various areas of interest. It is a quick locator.
You are currently in a library. This takes you to the top level of Household - HSBC Watch consumer advocates and watchdogs
This takes you to the complaints library and all recent complaints about HSBC, HFC, Beneficial Finance, and their merchants since 2007
Monitor the latest news about HSBC Plc, HSBC USA, the bank and HSBC Finance Corp from around the world in this watchdog area
See articles, stories, and complaints about HSBC and Household International since 2005 in this interactive library
Send your complaint to our watchdogs where we perform trend analysis and need your help. Complaints are noted by type and processed
Get help with this one-click form just by entering your zip code in this form. You can even contact the media

Archive for » August, 2009 «

JZ in Illinois said: “I received a loan from Accredited Mortgage in 2004, I immediately contacted them after reviewing my loan docs, that my mortgage payment was incorrect. They told me to call back in next few days, once paperwork was filed at their office. I notified them that I would loose my three day right to rescind.

more…

Linda in Wisconsin said: “The incompetence of HSBC employees is unbelievable! In a 3 hour period today I was transferred, disconnected and told by several customer service employees that they could not help me. What did I need help with? Making arrangements to pay my bill.

more…

RC in Illinois said: “I recently had an online payment and savings account with HSBC USA. It was like living a nightmare. I am currently unemployed and was extensively searching for employment on the internet. Somehow, I either submitted my personal information or it was obtained by an internet scam operation.

more…

An HSBC customer in Tamil Nadu India said: “My HSBC Card no. is (redacted). HSBC has charged me Rs. 700 for Membership Fee and Rs. 300 for Add on Card Fee. The Representative have told me there are no charges for this classic card at the time of applying. But now they have charged what is this. I would’nt have applied for this card. if you people are making these nuisances, how the customers will rely upon the Bank. Look at it immediately.”

more…

LM in California said: “I just wanted to let you know how very upset we have been for over a year with the phone calls received from HFC. My husband had a heart attack in October 2007 and we had to ask for help. It has been the worst of times. In August 2008 my husband was wrongfully terminated from his job. This is when the calling became unbearable. We asked for help again.

more…