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Archive for » June, 2009 «

AD in California said: “We were due to pay off our HSBC account for our Levitz account in January. Prior to the due date, I went online and submitted an online check at the cost of $15.00. I entered all the correct information as instructed, received a confirmation of payment, and assumed we were done. A day later, we received a “payment received” e-mail from HSBC, furthering our assumption that we were good.

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TD in Iraq said: “I received a credit card from Best Buy for my wife to use while i’m deployed to iraq, which i am currently as of january of this year. my wife purchased $660 worth of stuff online with our best buy credit card. instead of the items coming to my home address which was already put as the primary address, the items were shipped to someone in hinesville, ga.

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Jorge in California said: “I lost my pink slips for 2 motorcycles and I went to get new ones from the DMV. I was supposed to get them a week later. A week passed, and when i finally get something I only get one.”

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KI in Virginia said: “I had a auto loan with HSBC Auto Finance - I paid off the loan May 23 - sent a cashier’s check for the payoff amount. I went into my account the
next week and it was zero balance zero due. This Saturday, June 6, I went back in to my account and there was +$10,000 balance and $32.98 due.

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K in Ohio said: “I authorize HSBC to take out 1 house payment on a certain date and HSBC took out the amount the same day and the next day took it out again! The issue caused me to be overdrawn by over $500.00

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