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Archive for » May, 2009 «

A Mississippi resident said: “I have a HSBC Musician’s Friend account and since I have had the account, many of my payments were posted late that were sent out on time and I was charged late fees, and when I complained they had many excuses from “it went to our other office by mistake” or “we didn’t receive it.”

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A Texas resident said: “I get 10-15 calls per day from HSBC. 214 488 6895. I never answer. I have never had any loans, cards etc., from HSBC.”

VB in New York said: “I have read the comments on trying to get a modification. The exact reply was given to me. I received a 6 month defer and will again be
raised. I was also told HSBC does not participate with the stimulus plan. My husband asked if the interest rates went down, why do you increase our mortgage?

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GM in California said: “You can add me to the list of people having issues with their titles! The horrible thing is I have reported HSBC to the BBB and was told they feel like HSBC did all they could and I was giving them the problems! I have been working on this since the origination of my loan in oct 2007!

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JT in New York said: “I have suddenly, after having this credit card for 2 years, been charged an annual fee. I have gone through at least 10 back and forth emails with the so called customer service dept and I have stated I never agreed to this.

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