This menu shows you other areas of this website and various areas of interest. It is a quick locator.
You are currently in a library. This takes you to the top level of Household - HSBC Watch consumer advocates and watchdogs
This takes you to the complaints library and all recent complaints about HSBC, HFC, Beneficial Finance, and their merchants since 2007
Monitor the latest news about HSBC Plc, HSBC USA, the bank and HSBC Finance Corp from around the world in this watchdog area
See articles, stories, and complaints about HSBC and Household International since 2005 in this interactive library
Send your complaint to our watchdogs where we perform trend analysis and need your help. Complaints are noted by type and processed
Get help with this one-click form just by entering your zip code in this form. You can even contact the media

Archive for » January, 2009 «

CW in Illinois said: “I am amazed that this company is still in business! I will do everything I can to hold them accountable for the hell they have caused us and all the others lives they have messed with.

more…

KS in Minnesota said: “I have an unauthrorized deduction from my checking account for this Company listed as HSBC RS Online Pmt. It totaled $253.00. Has anyone else experienced this same problem? I have filed a claim with my bank but it concerns me that they can just deduct money without authorization.”

more…

BJ in Massachusetts said: “I’m not even a customer of HSBC but I am getting burned by them nonetheless. My auto title had accidentally been written as HSBC as the lein holder and getting them to understand this concept bewildered most people I had to talk to. “Customer service” would not give me a name or person to talk to and made me wait 10 mins at a time. One person had actually asked me to get the title (that needed to be released) so I could mail them a copy. Rediculous, as the DMV is holding on to it waiting for a release from HSBC. Dont do any business with HSBC. You will regret it.”

TR in Ohio said: “During finals week in December, I dropped my credit card outside of a CVS in a sewer trying to put away a receipt and my debit card. I called Best Buy and reported it lost and they sent me a new one. That week I also paid them. I sent in the check on Dec 11th and they cashed it on the 15th (check #1025). The bill wasn’t due until Dec 29th. After I received my card in the mail upon returning back to the apartment, I activated the card and started a new online account.

more…

CP in Florida said “I did my taxes at H&R Block, and chose to receive a RAL (Rapid Anticipation Loan) for the several thousand dollars I’m getting back. I was given a credit card by H&R Block and told that my money would be available with in 24-48 hrs. I waited three days and then called H&R Block and was informed that HSBC was not letting the transaction take place and I needed to call them. My wife called and was told that I had a $55.00 debt from the VA (hard to believe since I was on Active Duty), but if we paid it, our funds would be released within 24 hours.

more…